Manage subscriptions

After subscriptions are set up, merchants typically need to manage both:

• Plans (what customers can buy)
• Contracts (what individual customers are subscribed to)

Reference (Shopify Help Center):

• https://reordere.app/docs/manage-subscriptions

Manage subscription plans

Typical plan management tasks include:

• In the app, go to Products → Subscription Plans
• Create a plan group and choose products (or a collection)
• Add one or more selling plans (billing/delivery frequency options)
• Set discounts (if used) and customer-facing labels

Manage subscription contracts

Common contract operations include:

• In the app, go to Customers → Subscriptions
• Open a customer contract and use actions like Pause, Resume, Skip, Change frequency, or Cancel (as available)
• Update shipping address and payment method using the supported flow in Shopify/customer accounts

App settings

Common settings include:

• Storefront widget/block display options
• Failure handling (payment retry and inventory retry)
• Notification templates

Notification templates

In the app, go to Settings → Notifications to customize subscription emails.

Example: enable/disable notification events and open an event to edit its template.

When editing a template, you can usually update the subject and content, then preview before saving.

Example: editing a notification template with a live preview.

Common events include:

• New subscription created
• Upcoming order reminder
• Payment retry and final payment failure
• Inventory delay
• Subscription paused or cancelled
• Contract updated

Translations

If you sell in multiple languages, you might need to translate plan labels and customer-facing text.